Privacy Policy
Privacy Policy – Zorvanelle™
Last Updated: February, 2026
At Zorvanelle™, protecting your personal information is extremely important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you browse our website, purchase balloon products, or use our party and celebration services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect certain information to improve customer experience, process orders efficiently, and maintain website security.
Information You Provide
When you place an order or contact our support team, we may collect:
• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment information processed securely through authorized third-party payment providers
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
• IP address
• Browser and device information
• Operating system details
• Website activity and pages visited
• Cookies and related tracking technologies
How We Use Your Information
Your information may be used for the following purposes:
• Processing orders and completing transactions
• Sending order confirmations and delivery updates
• Providing customer service and product support
• Improving website functionality and shopping experience
• Sending promotional offers if you choose to subscribe
• Preventing fraud and protecting website security
Data Security
Zorvanelle™ uses appropriate security measures to help protect customer information.
Encryption: Payment information is protected using secure encryption technology.
Restricted Access: Customer data is accessible only to authorized personnel.
No Full Card Storage: Complete credit card details are not stored after payment processing is completed.
Sharing Information with Third Parties
We do not sell or trade personal information.
However, limited information may be shared with trusted service providers that assist in operating our business, including:
• Payment processing providers
• Shipping and logistics companies
• Website hosting and technical support services
• Marketing and advertising partners
We may also work with advertising platforms such as Google or Meta that use cookies to provide relevant advertisements. Advertising preferences may generally be managed through those services.
Cookies & Tracking Technologies
Cookies are used on our website to improve performance and customer experience.
Essential Cookies – necessary for checkout and website functionality
Analytics Cookies – help us understand website performance and visitor activity
Marketing Cookies – support advertising and remarketing services
You may disable cookies through your browser settings, although certain website features may not function properly afterward.
Third-Party Websites
Our website may include links to external websites or third-party services. Zorvanelle™ is not responsible for the privacy practices or content of those external platforms. We encourage users to review third-party privacy policies before sharing personal information.
California Privacy Rights (CalOPPA)
In accordance with the California Online Privacy Protection Act (CalOPPA):
• Users may browse our website anonymously
• We honor “Do Not Track” browser settings when supported
California residents may request access to or deletion of personal information in accordance with applicable laws.
Children’s Privacy
Zorvanelle™ does not knowingly collect personal information from children under the age of 13. If such information is discovered, we will promptly remove it and take appropriate action when necessary.
Data Breach Procedures
In the unlikely event of a security incident:
• Affected users may be notified within 7 business days
• Public notifications may be issued if legally required
Email Communications
Your email address may be used to:
• Send order confirmations and shipping notifications
• Respond to customer support inquiries
• Deliver promotional offers if you have subscribed
You may unsubscribe from marketing communications at any time using the unsubscribe option included in our emails.
Your Rights & Choices
You may have the right to:
• Request access to personal information we hold about you
• Request corrections or updates to your information
• Opt out of promotional communications
• Manage cookie settings through your browser
Please note that disabling certain website features may affect website functionality and user experience.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
Email: service@zorvanelle.com
Zorvanelle™ is committed to creating exciting balloon products and celebration solutions designed to make every party more colorful, convenient, and memorable. Our support team is always available to assist you with any questions or concerns.